Shipping
I will ship items as soon as payment has cleared or within 2 days of payment.
All items sold are wrapped in tissue paper inside a lovely fabric pouch.
The USPS is my preferred carrier. Puerto Rico is a territory and the US Postal
Service works like a charm from down here.
Once the payment clears, I will send you an email to let you know that the item(s)
have been shipped. Packages shipped to the USA will included tracking information
and the package will be send via US Priority Mail service. This delivery method will
provide about 3-5 days to delivery from the date the item ships. For other countries,
packages will be shipped first class via the USPS and may/may not include tracking
information as this service is dependent upon availability and cost with the USPS.
Returns
I accept returns; however, I must be notified within 24 hours of receipt of the purchased
item(s) and postmarked within 48 hours from notification. Purchaser must pay postage
for returned items. Any item damaged in transit will be refunded in full or replaced, provided
the item is returned to me. Postage cost to return the damaged item will be provided as a
refund/credit to original purchase.
Custom Orders
I would gladly work on custom orders, provided a deposit is provided to cover my work and
supplies. However, I am not able to accept returns on custom orders or personalized items,
unless there has been an error on my part or the item is defective.